True Moments

You’ll receive a digital file, a Canva link (if editable), and a step-by-step guide. No physical items will be shipped.

Nope! All True Moments designs work with Canva’s FREE plan.

You can personalize your card using your phone, tablet, or desktop. But we recommend using a computer for best results and easier editing.

For most designs, you can customize:

• Text (names, dates, messages, fonts, colors)

• Some colors, depending on the design

The design layout and illustrations are locked to protect formatting and ensure a polished final result. If you need additional changes, message us. We’re happy to help where possible!

Yes! Canva works on mobile.

However, editing on desktop or laptop is recommended for better control, especially when adjusting text placement or using advanced features.

You have several options:

• At home: Use thick cardstock (80–110 lb recommended) and print at 100% scale (not “fit to page”).

• Local print shops: Staples, Office Depot, FedEx, etc.

• Online printing: Sites like VistaPrint, Shutterfly, or Printful

We recommend printing as a PDF for best quality.

Yes! You can:

• Text or email a PNG version

• Share it on social media

• Attach it to a digital event invite

Perfect for long-distance celebrations or last-minute greetings.

Unless otherwise stated, most True Moments designs are formatted to standard print dimensions:

• Greeting Cards: 5” x 7”

• Invitations / Save the Dates: 5” x 7”

Always check the product description for exact sizing.

Most greeting cards include two inside pages:

• One with a pre-written poetic message

• One that’s completely blank

You can edit either one or delete the page you don’t want. Be sure to preview your card before downloading!

In Canva:

• Click to edit any text

• Click the trash bin icon to remove the page you’re not using

• Always preview before downloading to ensure the correct version is selected

This usually means the link was copied incorrectly or expired.

Please message us. We’ll send you a fresh link right away. Easy fix!

Absolutely! In Canva, you can:

• Upload personal photos

• Add quotes, decorative elements, or icons

• Customize your own message using the blank template page

We encourage creativity but remember, only text areas are editable by default to maintain our design quality.

Due to the nature of instant digital downloads, we do not offer refunds.

That said, if anything goes wrong or you need help, we’ll do everything we can to make it right. Just message us!

No. All True Moments cards and templates are for personal use only.

Resale, redistribution, or commercial use of our designs is not permitted.

Each Canva template link can be opened up to 4 times.

This limit helps protect our designs from being shared or used by others who haven’t purchased.

To avoid any issues, we recommend saving your design to your Canva account as soon as you open it. Once saved, you can return to your design anytime using Canva directly.

If you run into trouble or need your link refreshed, just message us. We’re happy to help!

Yes! As long as you save the template to your Canva account when you first open it.

Once saved, you can return anytime to make changes, reuse the design, or create a new version for future events.

If the link expires or you didn’t save it in time, just message us and we’ll help you out!

No problem! It’s free and easy to create one.

Just visit www.canva.com, sign up with your email or Google account, and you’re ready to start editing.

Our templates are formatted for 5” x 7”, but Canva does allow resizing with a Canva Pro account.

If you need a different size, message us and we’ll see if we can adjust it for you manually.

Absolutely! We offer designs for a variety of occasions:

• Baby Showers

• Birthdays

• Weddings

• Graduations

• Save the Dates

• And more

Browse our shop by category to find the perfect design for your moment.

In Canva, simply click on the text box and:

• Use arrow keys to nudge the text

• Use the alignment tools in the top toolbar

Preview before downloading to ensure it looks just right!

Yes. Once saved to your Canva account, you can log in from any device and continue editing or downloading your card.

Yes! Canva supports many fonts and languages.

You can type in any language supported by your keyboard, and you can also change the font style, size, and color as needed.

We’re here for you.

Message us through Etsy or email us directly. We respond quickly and love helping you create the perfect card for your moment.